
An AI scribe's price tag is only part of its cost. A three-part framework helps physicians and practice managers measure return on investment, clinician well-being and the time it really takes to get the tool working.

Cooper Rock is an Executive Account Manager at ScribeBrain, an ambient scribe company focused on merging RCM with efficient clinical documentation. He coordinates with providers, practice management, and health organizations to communicate their needs to the engineering team, facilitating troubleshooting and product improvement. His involvement with active users and product development places him at the intersection of real-world provider needs and emerging technological opportunities.