Staffing challenges: How do virtual workers work?

How a Texas health system added virtual staff.

Veronica Villareal, MHA/MBA, chief ambulatory officer for DHR Health in Texas, discusses adding staff by employing a firm that supplies Spanish-speaking workers in Peru. DHR Health would like to hire local staff, but people are not applying for the openings.

Villareal will present “Living in and Overcoming Staffing Uncertainty” as part of “Medical Practice Excellence: Financial and Operations Conference,” presented by the Medical Group Management Association March 19-21 in Orlando, Florida.

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