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Do patients think AI is going to improve health care?

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Optimism on how AI is going to affect health care is rising.

As AI becomes increasingly integrated into health care, most U.S. consumers haven’t noticed significant changes in their patient experience. However, optimism is rising, with many expecting improvements in the next twelve months. Here are the key findings from the Talkdesk® U.S. Consumer Healthcare Survey, showcasing AI’s potential in enhancing patient care and easing administrative burdens on providers.

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