18 weird ICD-10 codes

A physician and retired Air Force Reserve colonel explains how active-duty and Reserve service work for doctors, from scholarship payback and deployments to pensions and Tricare, and what employers should know before bringing one on.

Almost 70% of consumers will abandon AI customer service after two failures, a recent survey found.

Unfilled prescriptions and skipped referrals often reflect hidden logistical, financial and emotional work, not a lack of motivation. A behavioral scientist explains where patients drop off and how practices can close the gap in the first days after a recommendation.

Protecting patient health information may be easier than you think. Here's a working checklist to start for your practice's website.

Consolidated financials average out the gap between your best and worst offices. Here's how to measure profit by location, allocate shared overhead and decide whether to fix, expand or close an office.

A critical flaw in the code behind most websites and a breach at one of the nation's largest lab companies landed in the same week. Here's what physicians should check, ask and tell patients now.

HFMA proposes ‘Declaration on Healthcare Affordability and Sustainability’ as physicians and patients feel the squeeze.

Prescription abandonment climbs sharply as out-of-pocket costs rise, and prior authorization delays push more patients away. Showing cost and coverage at the point of prescribing could change whether patients ever start therapy.