Early wins with ambient AI scribes, shared control over clinical decision support tools and incremental pilots can build the trust needed for a decades-long transformation.

Almost 70% of consumers will abandon AI customer service after two failures, a recent survey found.

As AI vendors tighten token and credit caps, staff who turn to free chatbots can expose patient data to vendors with no business associate agreement. Eight steps can keep practices protected.

An AI system that simulates a panel of physicians reached the correct diagnosis in about 80% of test cases, compared with 36% to 47% for generalist physicians, though researchers caution the results come from a controlled, text-only benchmark rather than real-world practice.

CKD is growing as a global health problem, but screenings and treatments aren't reaching patients who need them.

The top news stories in medicine this week.

An eHealth open enrollment survey also found 58% of insured adults delayed care over costs, and two-thirds of those who used AI for medical advice say it was sometimes wrong.

What do physicians need to counter burnout and misinformation? Time with patients