Practice Technology

Peterson Health Technology Institute's Caroline Pearson explains why payment models — not the technology itself — will decide whether AI lowers costs for physicians and patients.

Here are five strategies for independent practices to keep the doors open.

A ransomware-style disruption at one of medicine's largest device manufacturers is the latest reminder that a hack three steps removed from your exam room can still cancel a procedure on your schedule.

Considering that a family physician's office is often the first—and sometimes only—place where patients discuss mental health concerns, adding such services within a primary care setting makes sense for both the practice and the communities it serves.

Five sources account for much of the information ChatGPT uses to describe a physician, and practices can audit all five and act on most of them without hiring a specialized AI-visibility vendor.

Two-thirds of physicians expect AI fluency to boost their earnings, according to Doximity's 2026 physician compensation report. Liability, reimbursement and a contested new JAMA paper all sit between that expectation and a bigger paycheck.

An analysis of 3.6 million patient portal messages found that greetings, length and punctuation helped determine who got a reply from their own physician.

The top news stories in medicine this week.

Here’s how AI hallucinations are creating a patient safety problem no one is talking about.

Insurers pledged six fixes to prior authorization in June 2025. A year later, only 24% of physicians say denials are getting the specialty-matched review that was promised first.

IC3 and Verizon data show 642 ransomware and data breach incidents hit healthcare in 2025, as AI-fueled phishing and a pending HIPAA Security Rule overhaul raise the stakes for providers.

Inovalon surveyed more than 370 revenue cycle leaders in February 2026 about how prior authorization actually runs inside their organizations. The numbers say the process has barely modernized.

A JAMA Network Open study of nearly 175 million U.S. adults found 68.6% view immediately released results first — many don't understand what they read.

When ChatGPT names an independent practice, the words describing it usually come from sources the practice doesn’t control.

Jay Anders, M.D., chief medical officer of Medicomp Systems, says ambient AI tools reverse-engineer ICD-10 codes from billing needs instead of building them from a complete clinical picture — a gap that may create a patient safety issue.

AI in medicine is supposed to be a tool used by doctors. What happens when it becomes the doctor?

Seventy-nine percent of independent practice leaders say technology is what keeps them independent. Only 64% trust the tools they already have. Veradigm's Aaron Ledbetter explains what sits inside that gap, and why a denied claim still takes one to two weeks to reach the physician it belongs to.

The clinical data to identify mismatched coverage — and fix it before it becomes bad debt — is already sitting in your EHR.

A physician forecasts the effects of artificial intelligence as Medicare sets new rules starting next year.

Three in four patients now refuse to book with a provider rated below 4 stars

Organizations that recognize similarities to EHR and other previous transformations may be better positioned to move beyond experimentation and achieve value from their AI investments.

New Aflac survey data land as ChatGPT Health, Claude for Healthcare and Amazon's Health AI reach consumers at scale.

A Peterson Health Technology Institute report warns that today's payment models could turn clinical AI into either a lower-cost care solution — or a new driver of health care inflation.

Nearly half of health care organizations say patient access improved this year. Fewer than one in five patients agree. Experian Health's chief operating officer explains what practices are measuring that patients are not, and why a missing cost estimate now keeps patients out of the exam room entirely.

Artificial intelligence (AI) scribes have been a great tool for physicians, but they are also creating uncharted legal territory when it comes to malpractice.