CCE Gastrointestinal disorders: Penn Medicine - Selection criteria

Penn Medicine Center
Philadelphia, Pennsylvania

Quality Improvement Initiatives underway:

• Established the Clinical Effectiveness and Quality Improvement department to streamline services, promote better communication between patients and providers, monitor advances in data analysis, and recommend regulatory requirements and national benchmarks
• Patient satisfaction survey mailed after visit

Current participation in national therapeutic initiatives:

• Advanced endoscopy - Endoscopic retrograde cholangiopancreatography (ERCP) and endoscopic ultrasound (EUS)
• Program in animal research for natural orifice transluminal endoscopic surgery (NOTES)

Number of annual referrals for specialty:

• Over 15, 000 patient visits per year
• 30 percent new patients

Number of international referrals:

• 10 to 15 per month

Number of patients treated/procedures performed per year:

• Over 20, 000 endoscopic procedures per year

Number of research protocols engaged in annually:

• Over 25 per year in clinical research

Outcome data:

• Best one year and three year patient survival and liver graft survival in liver transplantation in country (Data source: UNOS/Scientific Registry of Transplants)

Medical Nobel Laureates on faculty:

• One in the department of chemistry

Patient education efforts:

• Patient support groups, Website, newsletters and direct contact

Patient satisfaction survey results:

• 90 percent patient satisfaction

Availability of comprehensive care programs:

• Accessible in liver, IBD, GI cancers, GI motility and advanced endoscopy (ERCP, EUS)

Evidence of incorporating research and clinical care:

• NIH funding over $12 million per year
• Clinical trials in liver diseases, IBD, and GI cancers are for clinical care