April 29th 2025
Communication, consistency and uniformity across multiple locations will pay dividends in patient satisfaction and profitability.
In the spirit of independence, we celebrate every physician’s right to practice medicine their way
July 4th 2023The rise in corporatization in medicine continues to upend the proud tradition of physicians in private practice who have long provided outstanding care according to their deep-seated and carefully nurtured vision.
Patients as consumers are changing the health care industry
February 28th 2023Investing in customer experience strategies can improve customer satisfaction, raise employee retention and save companies money in the long term. Private practices that do not maintain digital prowess will have unhappy patients and unhappy employees.