Author | Robert C. Scroggins


Maximize patient collections using the web

December 15, 2014


With the addition of EHRs and patient portals, many practices today are better positioned to incorporate modern processes and procedures to manage their accounts receivables more effectively, particularly by improving collections from patients.

Theft in a medical practice: Why it happens and how to stop it

December 10, 2013


Protecting against embezzlement comes down to eliminating opportunity. You cannot do much, if anything, to control another person’s motive or rationalization. However, motive and rationalization are the places where you look for a problem.

Q&A: How long to keep explanation of benefits statements?

September 04, 2009


Superbills, encounter forms, and EOBs are not considered primary records and can be destroyed after they are input into the billing system.