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Spend time training staff to help you deliver care

Article

You only have so much time to spend with each patient and opportunities confront you at every turn for a single patient to monopolize your time. Discover how using your staff effectively can help solve this problem.

A: The most productive and profitable practices often have high levels of patient satisfaction despite relatively brief visits with busy doctors. It's not that the physicians in these practices are different than most; it's the staff. They help the practice compensate for less physician contact. The key is to spend time training them. Here are a few suggestions on how your staff can help you deliver care that satisfies your patients:

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Jennifer N. Lee, MD, FAAFP
© National Institute for Occupational Safety and Health
© National Institute for Occupational Safety and Health
© National Institute for Occupational Safety and Health
© National Institute for Occupational Safety and Health