How to improve patient communication

Start with a spreadsheet, add curiosity and communication, and make a real difference to practice income.

The Grammy-nominated songwriter traced his path from Belfast during the Troubles to the front of INXS, then walked practice leaders through what he says the best bands do differently.

Behavioral health has historically taken a back seat to physical health in primary care. That approach is shifting, as growing evidence underscores the importance of whole-person well-being in improving patient outcomes, strengthening care coordination and advancing value-based care.

No U.S. state scores even 2 out of 5 on patient sentiment about billing

A fallback version would make insurers prove upcoding, notify physicians and limit downcoding to 90 days.

Acting chief executive Akash Madiah credited practice leaders for outcomes patients never see, and the session's emcee offered a patient's account of two years of doctor visits.

It’s no surprise costs are outpacing revenues. Here are three strategies to bring in more income.

MGMA's government affairs staff walked through the fee schedule, value-based care, prior authorization, Medicaid and the year-end fight in Congress.