Agency responds to complaints that plans are limiting access to care
CMS says the new rule, announced April 5, is intended to address MA member complaints that plans’ prior authorization requirements restrict their access to care. In response, the rule will:
“Together, these changes will help ensure enrollees have consistent access to medically- necessary care while also maintaining medical management tools that emphasize the important role MA plans play in coordinating medically-necessary care,” CMS said.
The rule comes in the wake of a 2022 report from the Office of Inspector General (OIG) of the U.S. Department of Health and Human Services that found that some MA plans have been denying prior authorization requests even though the requests met Medicare coverage rules.
The OIG report also found that plans were denying payments to providers for some services that met both Medicare coverage and the MA plan’s own billing rules.
Physicians’ groups hailed the rule. “Family physicians know firsthand how this will help ensure timely access to care while alleviating physicians’ administrative burdens and patients’ care delays,” American Academy of Family Physicians President Tochi Iroku-Malize, MD, FAAFP, said in a tweet.
Ryan Mire, MD, MACP, president of the American College of Physicians, said the college is glad to see changes to the MA program, adding that the college had previously “called attention to the wasted time and resources that result from an unnecessarily burdensome prior authorization process.”
Jack Resneck Jr. M.D. president of the American Medical Association, said that with the rule CMS “has taken important steps toward right-sizing the prior authorization process imposed by Medicare Advantage plans on medical services and procedures.”