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Expert details how health care organizations can improve their cybersecurity.
Universal Health Services, a major American healthcare provider with more than 400 facilities, has just been hit by what appears to be the largest medical cyberattack in US history. According to the official statement, the organization’s network is currently offline due to an IT security issue. However, some inside sources claim the UHS is experiencing a ransomware attack. This means that the company’s files got encrypted, and hackers are demanding a ransom in exchange for a decryption key.
“Having to work with the good old pen and paper is one thing, but when medical staff can’t access important medical data like information about critical care patients, the situation becomes a matter of life and death. Just a week ago, the police in Germany launched an investigation after a woman died as a result of being transferred to another hospital following a ransomware attack.
So, why is healthcare such an appealing target for cybercriminals? What measures can healthcare providers take to protect patients’ data?
What makes healthcare so attractive to hackers?
Healthcare institutions are a potential gold mine for cybercriminals, as they get to take hold of an overwhelming amount of the most sensitive data. Besides intimate medical data nobody wants to have exposed, hackers can get their hands on other private information, such as patients’ home addresses, social security numbers, and banking information. If stolen, this data can end up in financial or identity theft scams.
Unlike in other sectors, for example, retail, the information stolen in attacks against healthcare cannot be changed upon the detection of the breach. You can always get a new credit card or change your leaked passwords, but your DNA is for life.
Healthcare organizations make for an ideal prey for hackers, as many use outdated security software and continue to underinvest in cybersecurity. The healthcare industry invests only 4% to 7% of revenue in digital security initiatives. In comparison, the financial sector spends 15% of its revenue on cybersecurity. This is keeping in mind that, to the private healthcare sector, leaks of personal data might mean huge fines and even criminal charges for HIPPA violations due to negligence.
All of the reasons above provide hackers with a good chance of having their ransom demands fulfilled. To avoid a bad reputation and even legal repercussions, healthcare institutions must make cybersecurity their top priority.
What practical measures can healthcare organizations take to protect themselves?
To prevent various failures of compliance, healthcare companies should implement the following:
Oliver Noble is a data encryption specialist at NordLocker. NordLocker is a tool that secures files stored on a computer or in the cloud with end-to-end encryption. It was created by the cybersecurity experts behind NordVPN – one of the most advanced VPN service providers in the world. NordLocker is available for Windows and macOS. For more information: nordlocker.com.