Tips for evaluating a telehealth vendor

December 15, 2020
Chris Mazzolini

Chris Mazzolini is the editorial director of Medical Economics

Logan Lutton

Many physicians are looking to hire a telehealth vendor quickly during the COVID-19 pandemic. Here’s how to pick the best one for you.

Many physicians are looking to hire a telehealth service company now, as they try to treat patients during the COVID-19 pandemic.But even though practices want to get their telehealth program started quickly, do not rush the due diligence process. There are criteria every physician should use to evaluate potential vendors, and many organizations are putting out guides to help with this process.The American Medical Association (AMA) recently released an expanded telehealth guide. In it, they lay out the below criteria physicians should use when selecting a vendor.