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The Labor Shortage & the Potential Impact on Front Desk Efficiency


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In the current economic times with inflation and the tightest labor market the U.S. has experienced in decades, many businesses are also faced with the so-called Great Resignation. Without having the right person at the front desk, disorder and chaos may impact other areas of the medical office as well as the patient experience.

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  • Front Desk Errors – Why Errors Occur and How it Affects the Patient's Journey
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