Q&A: Relief from overdraft fees

February 20, 2009

After years of handling my bank accounts perfectly, I made an error that created an overdraft, and I was charged a high fee. Is it worth contacting my bank to see if it will waive the fee?

Q: After years of handling my bank accounts perfectly, I made an error that created an overdraft, and I was charged a high fee. Is it worth contacting my bank to see if it will waive the fee?

A: Absolutely. Most bankers value relationships, and one inadvertent error should not affect that relationship. Ask for some relief of the charges after explaining the isolated situation, and there's a good chance that your banker will accommodate you. Another point to consider is whether your insufficient checks were paid or returned, and whether you were personally notified. The answers will tell you a lot about your banking relationship.