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Attracting and keeping patients is critical for a thriving practice but recent patient satisfaction surveys show there’s a lot of frustration out there. Private practitioners who put patient satisfaction at the top of their list are going to see their practices grow, revenue increase, and happily maintain their independence. It’s important to understand what makes patients happy to ensure that they remain under your care.
Virtual Healthcare in Private Practice: What Do Patients Want?
Some patients put off the care they need. They aren’t good about managing their chronic conditions, they miss annual check ups, and are reluctant to schedule appointments when problems arise. There could be lots of reasons for it–emotional, financial, even logistical.
A lot of these reasons you have no control over; you just hope Introduction they will take their health more seriously before it’s too late.
However, recent patient satisfaction surveys identify some issues that are completely under your control. Long wait times, endless paperwork, and limited, rushed interactions have been identified as some of the biggest frustrations for patients.
If you want your patients to be conscientious about keeping their appointments and getting the health care they need, you’re going to need to resolve some of these practice management issues. This guide will help you understand what your patients want and the key services you can offer to keep them healthy and – more importantly – happy.