Practice Management Q&As

More education, more pay for staffers? When you like the group, but not the contract; What to do with charts when you retire; A hospital's offer to promote your practice; Easing the tedium when patients have to wait; Staff your front desk with full- or part-timers? A patient's plea to withhold information; Rules of conduct belong in your office-policy manual; Delegating fee discussions to your office manager; Offer a new nurse a bonus or higher pay?