Practice Management Q&As

April 23, 2004

Keeping employees on their toes; Dealing with no-shows; When a patient might be dangerous; Keep your benefits within the law; How much severance is fair? Rescind a verbal job offer? Should you ever waive copays? Billing for an independent contractor; Learning from patient complaints; If a lawyer won't agree to your fee; A better time-off policy for your staff? Setting raises: COLA vs merit; What to pay a temporary worker; Reassuring a reluctant patient