Practice Management

September 18, 2000

Post-appointment follow-ups: a task for physicians or staff?, Guidelines for giving at the office, Why you shouldn't bill patients retroactively for denied payments, Whether to reward staffers for hiring recommendations, Physician salaries: Is your practice paying enough?, The best way to notify patients of your departure, How long to keep resumes on file, Use the IRS to prod patients to pay?, Breaking bread and forging ties with workers.