PCPs: Happier with EHRs than specialists

May 10, 2012

A recent KLAS study shows physician satisfaction with electronic records is largely dependent on specialty.

You are probably happier with your electronic health record (EHR) system than are your specialist colleagues.

KLAS research measured physician satisfaction with the ambulatory care products of 18 EHR vendors. On a satisfaction scale of 1 to 10, internal medicine and family medicine physicians scored 7.6 and 7.5, respectively. By contrast, cardiology scored 6.6, and urology 6.4. At 5.8, oncologists and ophthalmologists were the least satisfied.

"Vendors strive to meet providers' needs...by offering a solution that provides the fewest gaps with the best support for the broadest number of specialties," says KLAS research director Mark Wagner.