How generative AI will transform health care

Early wins with ambient AI scribes, shared control over clinical decision support tools and incremental pilots can build the trust needed for a decades-long transformation.

Almost 70% of consumers will abandon AI customer service after two failures, a recent survey found.

As AI vendors tighten token and credit caps, staff who turn to free chatbots can expose patient data to vendors with no business associate agreement. Eight steps can keep practices protected.

A critical flaw in the code behind most websites and a breach at one of the nation's largest lab companies landed in the same week. Here's what physicians should check, ask and tell patients now.

An AI system that simulates a panel of physicians reached the correct diagnosis in about 80% of test cases, compared with 36% to 47% for generalist physicians, though researchers caution the results come from a controlled, text-only benchmark rather than real-world practice.

Experian Health's State of Claims survey finds 40% of providers have at least 10% of their claims denied, and only 30% recover most of that lost revenue.

CKD is growing as a global health problem, but screenings and treatments aren't reaching patients who need them.

The top news stories in medicine this week.