How to ensure your social media efforts are HIPAA-compliant

Almost 70% of consumers will abandon AI customer service after two failures, a recent survey found.

Medication bottles, witness accounts and a patient's normal baseline are often lost between the ambulance bay and the hospital bed. Here's what to ask at handoff, how EMS can separate observation from interpretation and why better prehospital record integration matters.

Only 22 of the articles in a Georgetown scoping review defined health equity, a gap the lead author said could steer resources toward the most advantaged groups.

Primary Care Collaborative leads first major study of uptake of new Advanced Primary Care Management codes.

About 1 in 3 U.S. adults avoid or delay blood tests, leaving physicians without results that inform most clinical decisions. Here's how easier scheduling, less-invasive collection options and clearer results communication can help patients complete ordered testing.

New patients in big metros wait about a month to see a physician, and shortage areas, coverage losses and a proposed Medicare pay cut are adding pressure ahead of the Nov. 3 midterms.

Automated attacks don't check practice size, and a single-location clinic's patient records are worth as much to criminals as a hospital's. Here's how practices can close the most common gaps, from multifactor authentication and offline backups to a documented risk analysis and a downtime plan.

Payer enrollment rarely lines up with a new physician’s first day. A week-by-week plan helps practices avoid a revenue gap, handle pending claims and know when the schedule can safely open.