EHRs increasingly enable PCPs to be proactive in patient health

Almost 70% of consumers will abandon AI customer service after two failures, a recent survey found.

Only 22 of the articles in a Georgetown scoping review defined health equity, a gap the lead author said could steer resources toward the most advantaged groups.

Primary Care Collaborative leads first major study of uptake of new Advanced Primary Care Management codes.

About 1 in 3 U.S. adults avoid or delay blood tests, leaving physicians without results that inform most clinical decisions. Here's how easier scheduling, less-invasive collection options and clearer results communication can help patients complete ordered testing.

New patients in big metros wait about a month to see a physician, and shortage areas, coverage losses and a proposed Medicare pay cut are adding pressure ahead of the Nov. 3 midterms.

Automated attacks don't check practice size, and a single-location clinic's patient records are worth as much to criminals as a hospital's. Here's how practices can close the most common gaps, from multifactor authentication and offline backups to a documented risk analysis and a downtime plan.

Payer enrollment rarely lines up with a new physician’s first day. A week-by-week plan helps practices avoid a revenue gap, handle pending claims and know when the schedule can safely open.

In three online experiments, adults who would have to pay for a procedure out of pocket were less likely to schedule it, and the anxiety the cost caused raised the pain they expected.