Copying and mailing fees

July 7, 2006

Patients occasionally ask us to copy their records and send them to a law firm or some other place. Are we permitted under HIPAA to charge them for photocopying and mailing their information?

Q: Patients occasionally ask us to copy their records and send them to a law firm or some other place. Are we permitted under HIPAA to charge them for photocopying and mailing their information?

A: Yes. According to HIPAA, you may charge a reasonable, cost-based fee related to the expense of copying and postage. But what you can charge for these services may also be controlled by state statute.