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Copying and mailing fees

Article

Patients occasionally ask us to copy their records and send them to a law firm or some other place. Are we permitted under HIPAA to charge them for photocopying and mailing their information?

Q: Patients occasionally ask us to copy their records and send them to a law firm or some other place. Are we permitted under HIPAA to charge them for photocopying and mailing their information?

A: Yes. According to HIPAA, you may charge a reasonable, cost-based fee related to the expense of copying and postage. But what you can charge for these services may also be controlled by state statute.

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Jennifer N. Lee, MD, FAAFP
© National Institute for Occupational Safety and Health
© National Institute for Occupational Safety and Health
© National Institute for Occupational Safety and Health
© National Institute for Occupational Safety and Health
© National Institute for Occupational Safety and Health
© National Institute for Occupational Safety and Health