CLAIM DENIED! What you need to know about the increase in claim denials

The struggle with claim denials in the health care industry continues to get worse, and a regression in technology adoption to solve issues is adding fuel to the fire, according to the Experian Health 2024 State of Claims survey. Almost 75% of those surveyed say claim denials are increasing, showing an uptick of 31% while confidence levels in leveraging automation and artificial intelligence dropped by more than 25%. Here are the other key findings: