As many practices struggle to achieve financial stability in a shifting business environment, patient engagement represents the differentiator that is critical to building trust and loyalty, staying competitive, retaining patients, and enhancing collection rates.
But how do providers find new methods to engage patients in the payment process to drive better financial results?
This eBook shows the prescription for improving collections through better engagement to ensure providers send the right payment-related message to each patient at the right time.
Strategies explored include increasing price transparency, offering omnichannel payment options personalized to individual patient preferences, and suggesting pre-appointment check-in.
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