|Articles|May 20, 2021
Patients want different communication options
Author(s)Todd Shryock, Logan Lutton
The pandemic has changed the way many patients want to communicate with their physicians.
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The pandemic has most likely permanently changed the way patients want to interact with their doctors, according to a 2021 HIMSS/SR Health survey.
The survey shows that patients want more digital communication, especially text messages, and that the age of the patient continues to be less of a barrier to electronic forms of communication.
Here are the key findings:
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