3. Non-EHR IT support
Many practices and doctors use the term EHR as shorthand for all things IT within healthcare. In reality, however, there's plenty of technology and data that needs to be managed that resides outside of EHR systems, such as on-premise infrastructure, communication systems, productivity software and hardware (including mobile devices). A good technology partner will manage, plan, and support the whole suite of technology. An IT help desk that can be accessed easily via phone or chat can be a great support resource.