While the widespread adoption of electronic health records (EHRs) among healthcare providers is here, the dramatic boost in efficiency across the healthcare system that was supposed to accompany this shift has yet to be fully realized. It goes without saying that technology continues to create a lot of frustrations and legitimate grievances among doctors.
Unfortunately, I don't have a single solution to all of those technology challenges. However, I do have some thoughts based on experience that I think will prove helpful for physicians and practice managers at independent facilities who must engage and manage technology and who choose to work with a technology partner.
One of the primary challenges is that practices are bombarded with technology information from a variety of sources but, nevertheless, often end up with incomplete information and fragmented views of their technology needs.
In my experience, it's useful to have a more comprehensive overview of your technology needs and options and what a technology partner should be providing. Here's what your IT partner should help with…